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| Training
and Support |
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| IBT believes that
after sales care and support is of primary importance
when choosing any new software system upon which your
business will depend. |
| For this reason
we appreciate fully our clients' requirements for a timely
and professional response in order to achieve high returns
from the products' superior functionality. |
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| Our team of professionals
ensure that our clients receive a complete
support from the moment an order is placed until full
training is received. |
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| Training |
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| Training on the full range of software we provide is recommended to all
new and existing users in order to ensure maximum productivity
for your business. A separate Training Brochure is available on request
which explains all the courses in depth. |
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| Customer
Support Plan |
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| Depending on the
size of your installation, the customer plan offers a
range of services including: |
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| Email/Fax/Telephone
support |
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| On-site support |
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| Provision for
the latest product releases |
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| Dedicated Account
Manager |
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| Maintenance |
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| Our maintenance program ensures that our customers
receive regular software updates. |
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